Sayeh Ruby
Shipping
Once your order has been processed and shipped, you will receive a confirmation e-mail with the tracking number of your package. It will be shipped via Aramex. All our products ship from Lebanon to the destination of your choice around the globe. Your package will be delivered to the address you specified within 2 to 10 business days depending on your location. Additional shipping fees may apply when shipping oustside Lebanon.
Customs may apply on the order depending on the shipping country and location. Inaash is not liable of additional costs related to customs that may occur. We recommend you contact your local customs authority to determine a landed cost price prior to completing your purchase.
Gift Wrapping
You found an item you love on Inaash and think it would make a perfect gift? Just order a gift wrapping and add a personalized message during checkout. It’s free of charge.
Returns And Exchanges
Inside Lebanon, you have 7 days from the day you receive your package to change your mind and return your purchase.
Outside Lebanon, you have 14 days from the day you receive your package to change your mind and return your purchase.
If you wish to return or exchange an item, please follow the procedure below:
1. Send us an e-mail to shopify@inaash.com explaining the reason for your return. Remember to also provide us with your name, your address and your order number.
2. After your request has been approved, we will send you an e-mail authorizing you to send us back the products. The email will also include the appropriate instructions and destination address. The products must be received unworn and in their original packaging.Note: You will be responsible for the shipping cost as well as the duties and taxes.